How quickly can someone come out for a repair?+
Most calls received before noon get same-day service. Emergency calls (door stuck, car trapped, business can't open) jump the queue regardless of time. Average dispatch is around 60 minutes from when you call. We text on the way so you're not stuck waiting all day.
How much does it cost to replace a broken garage door spring?+
Torsion spring replacement starts at $475 — but the final price depends on your door's weight, the spring wire size, and whether one or both springs need to be replaced. Heavier insulated doors and double-car doors need higher-cycle springs and run more. We confirm the exact price on site before any work starts, and recommend replacing both springs together when one breaks (the other is usually close behind).
How much does a new garage door opener cost installed?+
Opener installation starts at $550 and varies based on the model (chain vs. belt vs. jackshaft), whether you want smart Wi-Fi / battery backup features, and the wiring conditions in your garage. Most residential customers land between $550–$850 installed. We'll quote the exact total before we order anything.
Do you charge a trip fee or service call fee?+
No. Diagnostic visits are free within our service area (152+ Massachusetts towns) and we never charge to give you a written estimate. You only pay if you agree to the work — and the price you see in the estimate is the price you pay.